Is there a limit to how many gift cards I can purchase?

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No. However, voucher supplies are limited.  We cannot guarantee voucher availability for event walk ins.  Therefore, pre-ordering is highly recommended.

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Can I purchase a gift card for a custom amount?

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Yes, You can add any value over $100 to the purchased gift card and receive five FREE service vouchers for each $100 increment.  Example 1: One $150 gift card purchase earns five free vouchers.  Example 2: One $200 gift card purchase earns ten free vouchers.​

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Can the $20 spa service vouchers be combined?

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No.  Service vouchers have no cash value.  Vouchers cannot be combined with other vouchers or promotions.  Limit one voucher redemption per guest per transaction. Voucher must be presented at check out to be redeemed.

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Can a spa service vouchers and gift card be redeemed at the same time?

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Yes.  You can redeem one service voucher per transaction even when you are also redeeming a gift card.

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When does the purchased gift card expire?​

 

All gift cards are valid for 5 years from date of purchase unless otherwise required by law.

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When do the FREE spa service vouchers expire?​

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March 21, 2026. No exceptions.

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When will my card be charged if I pre-order?

 

All pre-orders will be charged on November 21, 2025 between 8am-8pm.

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Can I cancel my pre-order?​

 

Yes, you can cancel your pre-order anytime before 8am on November 21, 2025.  Failure to cancel your pre-order before the event would require a refund which could take several business days to process.​

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What if I can't pick up on Nov. 21st?

 

We will make every effort to arrange a new pick up time with you. Your order will be held at the front desk until December 21, 2025.  If you have not picked up your order by December 21, 2025 it will be canceled and refunded.​

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Can the gift cards and vouchers be mailed to me?

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No.  All purchases must be picked up in store at The Ritual Company Spa + Salon located at 2655 Florida St. Mandeville, La 70448. Between November 21 - December 21, 2025. No Exceptions.

 

Can a friend pick up my order?

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Yes.  Please provide your proxy's full name in the pre-order appointment notes.

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What are the gift card terms of use?

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You may use this card by presenting it for payment when making a purchase. 
This is not a credit/debit card and has no implied warranties. Merchant is not responsible for lost, stolen, or damaged gift cards or any unauthorized card use. Card is redeemable for purchase only. Unused value remains on card and cannot be redeemed for cash, except where required by law. 
 

What are the service voucher terms of use?

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This voucher has no cash value. Is redeemable for spa services only.

Is not redeemable for hair cut, color, style, extensions or treatments.

Cannot be combined with any other voucher or promotion.

Limit one voucher per guest per transaction.