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ONLINE BOOKING IS ENCOURAGED
This convenient platform frees our hands and time to focus on what truly matters, YOU. No more playing phone tag or waiting hours for a text reply. Just a few simple clicks and you are one step closer to reaching your self-care goals.
LATE CANCELLATION
24 hour advance notice is required or you will be charge 50% of service price to either your credit card on file, full membership voucher, via invoice or fee will be added to next appointment ticket. We also reserve the right to refuse serving you in the future.
LATE ARRIVAL
Clients that arrive 5-15 minutes late should expect an abbreviated service. Clients that arrive more than 15 minutes late may be asked to reschedule and you will be charged a late cancellation fee of 50% of service price to either your credit card on file, forfeit full membership voucher, via email invoice or fee will be added to next appointment ticket, We may also refuse to serve you in the future
NO REFUNDS
Your satisfaction is our top priority, however, we have a strict no refunds policy for services rendered. In the event you are not pleased with your service we ask that you notify your service provider within 72 hrs to schedule a correction.
All corrections must be performed within 2 weeks of initial appointment or you will be charged full price for the service. (6 weeks for PMU)
If the provider could not meet your expectations, please submit a feedback form and our management team will contact you within 24hrs.